Q98 places the highest priority on protecting your personal data. This policy clearly explains how your data is collected, used, and kept secure.
This Privacy Policy applies to all users of the q98.onl website and its associated mobile applications. By using the platform, you are considered to have fully accepted this policy.
Q98 (https://q98.onl) is an online gaming and entertainment platform serving players in Bangladesh and beyond. We are deeply committed to protecting the privacy of our users.
This Privacy Policy sets out in detail what information we collect, why we collect it, how we use it, and what steps we take to keep your data secure. This policy is part of our Terms and Conditionsshould be read in conjunction with.
If you have any questions or concerns about any part of this policy, please contact our support team before using the platform.
Q98 collects various types of information to deliver its services. A full breakdown is listed below:
| Data Type | Description | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Yes |
| Contact Information | Email address, phone number | Yes |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | Yes |
| Identity Verification (KYC) | Copy of national ID or passport | If Needed |
| Device Information | IP address, browser type, operating system | Automatic |
| Gaming activity | Game history, bet amounts, win/loss records | Automatic |
We only collect information that is necessary to provide our services and meet legal obligations. No excess or unnecessary data is collected.
Q98 may collect your information in several ways:
Q98 uses the information it collects for the following purposes:
We never sell your data to third parties for marketing or advertising purposes. Your data is used solely to improve the quality of our services.
Q98 does not sell your personal information to any third party. However, data may be shared in the following limited circumstances:
All third parties with whom data is shared are contractually bound to uphold our privacy standards. They may not use your data for any other purpose.
Important: In the event our company is sold or merged, your information may be transferred to the new owner. In such cases, this Privacy Policy will remain in effect.
Q98 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Q98 follows industry-standard technologies and practices to keep your data secure:
Please note — no online platform can guarantee 100% security. Always keep your password safe and avoid logging in from unfamiliar devices.
As a q98 user, you have the following rights over your own information:
You can request to know what information we hold about you and view it.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
The ability to export your data in a readable format.
You may object to the use of your data for specific purposes.
You may request that data processing be restricted in certain circumstances.
To exercise any of the rights above, please contact us: [email protected] — We will do our best to respond within 7 business days.
Q98 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period expires, data is securely deleted or anonymized so individuals can no longer be identified.
Q98 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected, it will be deleted immediately.
A note for parents: If your child has created an account on q98, please notify us immediately. We will promptly close the account and delete all associated data.
Q98 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you through the following means:
Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team:
We take every request seriously and do our best to resolve it as quickly as possible.
At q98, we follow the highest industry standards to keep your information secure.
All your data is protected with 256-bit SSL encryption. Every data transfer takes place over fully encrypted channels.
Every user's identity is verified. This helps prevent fraud and keeps your account secure.
Your data is stored on secure servers. Payment information is never stored directly on our servers.
Enable two-factor authentication for an added layer of security. Even if your password is compromised, your account stays protected.
Your personal information is never sold to advertisers or third parties — that is our commitment to you.
Our systems undergo regular security audits conducted by independent third-party experts.