Last Updated: January 2026

Q98 Terms and Conditions — Read Before Use

Please read our Terms and Conditions carefully before using the q98 platform. These terms define the rights and responsibilities of both you and us.

Important: By creating an account or using the q98 platform, you are considered to have fully accepted all the Terms and Conditions set out below. Please read them in their entirety.

1 General Terms & Applicability

Q98 (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment service provider. These Terms and Conditions apply to the use of the q98.onl website and its associated mobile applications.

These Terms and Conditions form a legally binding agreement between you (the user) and q98. By accessing, registering on, or using any service on the platform, you are considered to have fully accepted these terms.

If you disagree with any part of these terms, please refrain from using our platform. q98 reserves the right to modify these terms at any time, and continued use of the platform after such changes will be deemed acceptance of the updated terms.

These Terms and Conditions have been prepared in English for the convenience of players in Bangladesh. In the event of any discrepancy between the English and Bengali versions, the English version shall prevail.

2 Account Registration & Verification

To create an account on q98, you must provide accurate and complete information. Accounts registered with false or incorrect information may be cancelled at any time and the account balance may be forfeited.

  • Each person may only register one account. If multiple accounts are found under the same individual, all of them will be closed.
  • You must provide your real name, date of birth, and contact details at the time of registration.
  • The KYC account verification process may require submission of a national ID card or passport.
  • Keeping your account password secure is entirely your responsibility.
  • Sharing your account with anyone else is strictly prohibited.

Completing KYC verification speeds up withdrawals and strengthens account security. Your information is kept strictly confidential.

3 Age & Eligibility Requirements

Q98 is a gaming platform strictly for adults. No one under the age of 18 is permitted to use this platform. Age is verified at the time of registration and may be subject to further verification at any point.

  • Minimum age: 18.
  • If an underage account is detected, it will be closed immediately and the balance will not be refunded.
  • Parents can use responsible gaming software to restrict minors from accessing the platform.
  • Residents of regions where online gaming is prohibited by law are not permitted to use q98.

Warning: 18+ This platform is for adults aged 18 and over only. Parents and guardians are urged to monitor their children's internet usage.

4 Deposit & Payment Policy

Deposits on q98 can be made easily via Mobile Banking, Nagad, and Rocket. The terms and conditions for deposits are as follows:

  • The minimum deposit amount is clearly stated on the platform.
  • Deposits are generally credited to your account instantly.
  • Deposits must be sent from an account in your own name — third-party accounts are not accepted.
  • Q98 will not be held liable for payments made using incorrect information.
  • Suspicious payment activity may be temporarily suspended pending review.

Our payment system is SSL encrypted. Your financial information is fully secure and is never shared with any third party.

5 Withdrawal Policy & Process

Withdrawing from q98 is simple and fast. However, the following conditions must be met:

  • KYC verification must be completed before submitting a withdrawal request.
  • The minimum withdrawal amount is subject to the limits specified on the platform.
  • Withdrawals will only be sent to the same account from which the deposit was made.
  • Specific wagering requirements must be met before withdrawing winnings earned from bonuses.
  • Withdrawals are typically processed within 5–30 minutes.
  • Large withdrawal amounts may require additional verification.

If your withdrawal is delayed for any reason, please reach out to our support team. We are committed to resolving issues promptly.

6 Bonus & Promotion Terms

Q98 offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that should be read carefully before acceptance:

  • The welcome bonus is available to new members one time only.
  • A wagering requirement must be fulfilled before bonus funds can be used.
  • A required amount must be wagered before any bonus funds can be withdrawn.
  • Q98 reserves the right to modify or cancel any bonus offer at any time.
  • Accounts suspected of bonus abuse will be subject to review.
  • Attempting to claim the same bonus more than once may result in account suspension.

Full terms for each bonus are available on the bonus page. If anything is unclear, please contact our support team.

7 Gaming Policy & Fairness

All games on q98 are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. No game result is predetermined.

  • No external interference with game outcomes is possible.
  • Every player gets an equal opportunity.
  • Gaming software is regularly verified by independent third-party audits.
  • Live Casino games feature real dealers, with all the action streamed live.
  • If a game is cancelled due to a technical error, all wagers will be refunded.

8 Prohibited Activities

The following activities are strictly prohibited on the q98 platform and may result in account closure as well as legal action:

  • Creating multiple accounts or using another person's account.
  • Exploiting or attempting to find loopholes in the bonus system.
  • Using software bots or automation tools to play.
  • Transactions involving money laundering or illegal funds.
  • Attempting to hack or breach the platform's security systems.
  • Cheating or colluding with other players.
  • Opening an account using a false identity or fraudulent documents.

Warning: If any of the above activities are detected, your account will be closed without notice and your balance may be forfeited.

9 Account Closure & Restrictions

Q98 reserves the right to temporarily or permanently suspend an account in the following circumstances:

  • In the event of a breach of the Terms and Conditions.
  • When suspicious transactions or unusual gaming activity is detected.
  • At the direction of law enforcement authorities.
  • At the user's own request (self-exclusion).

You may also close your account yourself. Using the self-exclusion feature, you can deactivate your account for a set period or permanently. This is an important part of responsible gaming.

10 Responsible Gaming Policy

Q98 is committed to responsible gaming. We want our players to enjoy gaming as entertainment, not let it become an addiction.

  • Deposit limit-setting tools are available.
  • You have the option to set a session time limit.
  • Your full gaming history and spending details are accessible at any time.
  • If you notice signs of addiction, contact our support team immediately.

Gaming is for fun — not for chasing losses. Play within your means, and don't hesitate to seek help if you feel something is wrong. To learn more, visit our Responsible Gaming View page.

11 Privacy & Data Protection

Q98 treats the privacy of your personal information as its highest priority. We never sell or share your personal data with third parties. For full details on how we collect and use your data, please refer to our Privacy Policy Read.

  • All data is protected with SSL encryption.
  • Payment details are never stored on our servers.
  • You have the right to request that your data be deleted.

12 Right to Modify Terms

Q98 reserves the right to update or modify these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify you in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We encourage you to visit this page regularly.

If you have any questions about these Terms and Conditions, please contact our support team: [email protected]

Why q98 Trustworthy?

Our Terms and Conditions are built with complete transparency and player protection in mind

Transparent Terms

Our Terms and Conditions are written in clear, straightforward language. There are no hidden clauses or ambiguous wording — everything is stated directly.

Secure Transactions

All financial transactions are secured with SSL encryption. Your payment details are never shared with third parties.

Fair Gaming

Every game outcome is guaranteed to be fully random and unbiased through RNG technology and regular third-party audits.

Fast Withdrawals

Once conditions are met, withdrawals are completed in just 5–30 minutes and sent directly to Mobile Banking, Nagad, or Rocket.

Responsible Gaming

With deposit limits, session timers, and self-exclusion tools, we ensure gaming always remains enjoyable.

24/7 Support

Our support team is always ready to help with any issue. You can expect quick answers to any questions about the rules.

Join q98

Read the terms? Now Get Started!

Our Terms and Conditions are transparent and fair. Register now and enjoy gaming on the safe and trusted q98 platform.

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